Bilingual Financial Services Specialist

World Finance; Irving (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Paid vacation

Volunteer hours

Job summary

World Finance is seeking a Financial Services Representative in Irving to guide customers on their financial journey and support the Branch Manager in daily operations. The role emphasizes empathizing with customers, maximizing growth, and delivering excellent service.

Hourly pay ranges from $15 to $16, and bilingual Spanish-English abilities are required. You will handle loan applications, payments, deposits, and community outreach while maintaining accurate records and customer relationships.

Qualifications

• Must be able to demonstrate self-confidence and organizational skills.
• History of choosing kindness, showing compassion, and helping others.
• Willingness to seek quality-driven solutions and embrace new ideas.
• Absolute team player - pitching in when needed and accepting help, too.
• To perform this job successfully, an employee must have basic computer skills.
• A valid driver's license & access to a dependable vehicle.

Responsibilities

• Guide customers toward upward credit mobility through good financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within your branch.
• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

Skills

Self-confidence

Organizational skills

Kindness/compassion

Team player

Problem solving

Basic computer skills

Driver's license

Job description

World Finance is seeking a Financial Services Representative in Irving to guide customers on their financial journey and support the Branch Manager in daily operations. The role emphasizes empathizing with customers, maximizing growth, and delivering excellent service.

Hourly pay ranges from $15 to $16, and bilingual Spanish-English abilities are required. You will handle loan applications, payments, deposits, and community outreach while maintaining accurate records and customer relationships.