Bilingual Financial Services Rep – Growth & Bonus Tracks

World Finance; El Paso (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Long-term disability

401(k) with match

Paid holidays

Vacation time

Volunteer time

Job summary

World Finance in El Paso, Texas seeks a Full-time Financial Services Representative to drive loan sales, take applications, explain terms, and assist customers with tax-related services in a high-volume office environment.

The role requires bilingual fluency in English and Spanish, a high school diploma, valid driver's license, and strong communication skills. World Finance offers growth opportunities, comprehensive benefits, and a community-focused culture.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results
• Proven ability to handle high-volume calls and difficult customer conversations
• Track record of meeting or exceeding goals in a fast-paced environment
• Strong communication, problem-solving, and organizational skills
• Basic computer skills with accurate and consistent data entry

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business
• Conduct outbound outreach for collections, tax services, and new business generation
• Manage delinquent accounts by securing payments and setting payment arrangements
• Assist customers in person with loan applications, tax preparation services, payments, questions, and issue resolution
• Process payments and document activity in company systems

Skills

Sales experience

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

World Finance in El Paso, Texas seeks a Full-time Financial Services Representative to drive loan sales, take applications, explain terms, and assist customers with tax-related services in a high-volume office environment.

The role requires bilingual fluency in English and Spanish, a high school diploma, valid driver's license, and strong communication skills. World Finance offers growth opportunities, comprehensive benefits, and a community-focused culture.