Bilingual Financial Service Specialist

Heights Finance Corporation; Arlington (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Job summary

Heights Finance Corporation is hiring a Financial Service Representative in Arlington, TX. You will deliver exceptional service, assist customers with loan needs, and build lasting relationships while supporting our diverse product offerings.

Join a team that values growth, provides a clear career path, and offers benefits and ongoing training. This on-site role features a stable schedule and opportunities to advance within the Heights Finance family.

Qualifications

• Customer focus and desire to help others in every interaction.
• Sales mindset with ability to promote products and services.
• Strong verbal and written communication skills.
• Problem-solving skills with ability to think on your feet.
• Adaptability to learn new systems and processes in a dynamic environment.
• Team player with collaborative spirit.

Responsibilities

• Deliver exceptional service to customers, guiding them through the loan process with care and professionalism.
• Drive sales growth through consultative techniques to educate customers on financial products.
• Manage inbound calls and make proactive outbound calls to attract new business.
• Support delinquency management by collaborating with customers on past-due accounts.
• Learn through a hands-on training program with mentoring to build skills and confidence.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance Corporation is hiring a Financial Service Representative in Arlington, TX. You will deliver exceptional service, assist customers with loan needs, and build lasting relationships while supporting our diverse product offerings.

Join a team that values growth, provides a clear career path, and offers benefits and ongoing training. This on-site role features a stable schedule and opportunities to advance within the Heights Finance family.