Bilingual Financial Services Specialist

Attain Finance; Tyler (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Job summary

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Tyler, TX. You’ll deliver outstanding service, guide customers through loan processes, and build lasting relationships.

This full-time role offers a competitive hourly wage, benefits from day one, and growth through training and mentorship in a fast-paced, customer-focused team.

Join us to contribute to a trusted consumer finance brand and help clients secure the financial solutions they need.

Qualifications

• Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
• Sales Mindset: Confidence in promoting products and services that meet customer needs.
• Strong Communication: Clear verbal and written communication with quick rapport.
• Problem-Solving Skills: Ability to think on your feet and offer creative solutions.
• Adaptability: Willingness to learn new systems and processes.
• Team Player: Collaborative spirit and willingness to contribute to team success.
• Educational Background: High School diploma or equivalent; college coursework is a plus.
• Industry Experience: Training provided; customer service or finance background preferred but not required.

Responsibilities

• Deliver Exceptional Service: Guide customers through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products.
• Engage Customers: Manage inbound/outbound calls to attract new business and promote offerings.
• Support Delinquency Management: Assist customers with past-due accounts and solutions.
• Learn and Grow: Participate in hands-on training and mentorship to build skills.
• Ensure Compliance: Follow regulatory guidelines and protect customer information.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Educational Background

Industry Experience

Education

High School diploma or equivalent; college coursework or degree is a plus

Job description

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Tyler, TX. You’ll deliver outstanding service, guide customers through loan processes, and build lasting relationships.

This full-time role offers a competitive hourly wage, benefits from day one, and growth through training and mentorship in a fast-paced, customer-focused team.

Join us to contribute to a trusted consumer finance brand and help clients secure the financial solutions they need.