Bilingual Financial Services Rep: Growth & Impact

Attain Finance; Bedford (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(K) with company match

30 days post hire

Employee Assistance Program

Emergency Relief Fund

Attain4All

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative to deliver outstanding service and build lasting customer relationships. You will guide customers through loan processes, educate on financial products, and manage inquiries with a focus on compliant, customer-first solutions.

The role emphasizes growth through sales opportunities, teamwork, and a commitment to professional development within a dynamic consumer finance environment.

Qualifications

• Customer service mindset and willingness to learn.
• Sales orientation with ability to upsell.
• Strong communication skills and ability to build rapport.
• Problem solving and adaptability in a dynamic environment.
• Team-oriented and willing to contribute to team success.
• High School diploma or equivalent required; college coursework or degree is a plus.

Responsibilities

• Deliver outstanding service to new and existing customers throughout the loan process.
• Use consultative sales techniques to educate customers on financial products.
• Handle inbound calls and make proactive outbound calls to attract business.
• Collaborate with customers on past-due accounts and seek resolutions.
• Participate in hands-on training and mentoring to build skills.
• Follow regulatory guidelines and protect customer information.

Skills

Customer Service

Sales

Communication

Problem Solving

Adaptability

Teamwork

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative to deliver outstanding service and build lasting customer relationships. You will guide customers through loan processes, educate on financial products, and manage inquiries with a focus on compliant, customer-first solutions.

The role emphasizes growth through sales opportunities, teamwork, and a commitment to professional development within a dynamic consumer finance environment.