Financial Service Rep: Drive service, sales & solutions

LendDirect Corp.; Bedford, Northern (TX, KY); Hybrid; USD 46,563,000 - 65,188,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Monthly Bonus Program

Tuition Reimbursement

Job summary

Heights Finance in Bedford, TX is hiring a Financial Service Representative to deliver exceptional service, educate customers on loan products, and drive sales growth. You will handle inbound calls, manage delinquency support, and participate in a hands-on training program with mentoring.

This full-time role offers a clear career path, competitive hourly pay, benefits from day one, and a supportive team culture.

Qualifications

• Customer-focused and eager to learn in a fast-paced, team environment.
• Willingness to promote financial products and services to meet customer needs.
• Excellent verbal and written communication with strong relationship-building skills.
• Ability to think on your feet and offer solutions to customer challenges.

Responsibilities

• Deliver exceptional service to new and existing customers during the loan process.
• Drive sales growth using consultative techniques.
• Engage customers via inbound/outbound calls to promote offerings.
• Support delinquency management through collaborative problem-solving.
• Learn and grow through hands-on training and mentoring.
• Follow all regulatory guidelines and company policies to protect customer information.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education

High School diploma or equivalent

College coursework or degree a plus

Job description

Heights Finance in Bedford, TX is hiring a Financial Service Representative to deliver exceptional service, educate customers on loan products, and drive sales growth. You will handle inbound calls, manage delinquency support, and participate in a hands-on training program with mentoring.

This full-time role offers a clear career path, competitive hourly pay, benefits from day one, and a supportive team culture.