Bilingual Financial Service Rep — Elevate Customer Impact

AttainFinance; Plano (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, seeks a motivated Financial Service Representative to deliver outstanding customer service and guide clients through loan processes in Plano, TX. A strong sales mindset and excellent communication are essential for building trust and driving results.

Join a dynamic team that values growth, teamwork, and career development with comprehensive benefits and opportunities for advancement within the Heights Finance brands.

Qualifications

• Customer focus and willingness to learn and grow in a fast-paced environment.
• Sales-driven mindset to educate customers on products and services.
• Strong communication skills for verbal and written interactions.
• Ability to solve problems and offer solutions to customer challenges.
• Willingness to learn new systems and collaborate with the team.
• Team-oriented approach and desire to contribute to success.
• High School diploma or equivalent required; college coursework or degree is a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!

Responsibilities

• Deliver exceptional service to new and existing customers through the loan process.
• Drive sales growth with consultative techniques to upsell and cross-sell.
• Engage customers via inbound and proactive outbound calls to generate new business.
• Support delinquency management by offering solutions and resolving past-due accounts.
• Learn through hands-on training and one-on-one mentoring to build skills.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance, part of the Attain Finance family, seeks a motivated Financial Service Representative to deliver outstanding customer service and guide clients through loan processes in Plano, TX. A strong sales mindset and excellent communication are essential for building trust and driving results.

Join a dynamic team that values growth, teamwork, and career development with comprehensive benefits and opportunities for advancement within the Heights Finance brands.