Bilingual Financial Aid Assistant: Scholarships & Tuition

St. John Paul II Catholic High School; Avondale (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Benefits per Diocese of Phoenix

Job summary

St. John Paul II Catholic High School in Avondale, Arizona seeks an Administrative Assistant - Financial Aid to deliver customer service to families, educate on financial aid options and assist with scholarships.

The role reports to the Director of Finance and requires fluency in English and Spanish, plus strong organizational and accounting skills. The position is full-time with a 7:30 AM–3:30 PM schedule, some weekends/evenings, and benefits per diocesan guidelines.

Qualifications

• Active practicing Roman Catholic in full communion with the Church.
• Bilingual in English and Spanish for family communications.
• Excellent communication and customer service skills.
• High School Diploma required; Associates or Bachelors preferred.
• 5+ years of customer service experience.
• Experience with financial record keeping, accounting, and bookkeeping.

Responsibilities

• Provide customer service to school families regarding tuition and scholarships.
• Present scholarship opportunities to families in one-on-one or group settings.
• Assist families in the scholarship application process.
• Coordinate Madrinas to assist with scholarships.
• Serve as liaison with School Tuition Organizations (STOs).
• Process tuition collections using FACTS software.
• Maintain the Financial Aid and Tuition spreadsheet.
• Assist with various Finance and Accounting tasks.

Skills

Bilingual English/Spanish

Customer service

Communication

MS Office

Google Workspace

5+ years experience

Education

High School Diploma

Associates or Bachelor's degree preferred

Tools

FACTS software

Spreadsheet software

Job description

St. John Paul II Catholic High School in Avondale, Arizona seeks an Administrative Assistant - Financial Aid to deliver customer service to families, educate on financial aid options and assist with scholarships.

The role reports to the Director of Finance and requires fluency in English and Spanish, plus strong organizational and accounting skills. The position is full-time with a 7:30 AM–3:30 PM schedule, some weekends/evenings, and benefits per diocesan guidelines.