Bilingual Finance Customer Support Specialist I

Inframark LLC in; Katy (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Inframark is seeking a Bilingual Customer Service Representative I (Finance) in our Katy, Texas office. You will handle incoming calls and requests from customers, process orders, and coordinate with internal teams to ensure accurate billing and service delivery.

The role requires a High School diploma or GED with at least one year of related experience. You must be proficient in Microsoft Office, comfortable with basic office equipment, and able to type 35 WPM.

Qualifications

• High School Diploma or GED with 1 year related experience.

Responsibilities

• Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person.
• Fills out necessary paperwork for each transaction. Generates reports as needed.
• Refers service failure complaints to designated departments for investigation.
• Inputs information regarding inspections and payments.
• Prepares basic correspondence with customers.
• May be responsible for maintaining a cash drawer and processing cash payments.
• Other duties as assigned.

Job description

Inframark is seeking a Bilingual Customer Service Representative I (Finance) in our Katy, Texas office. You will handle incoming calls and requests from customers, process orders, and coordinate with internal teams to ensure accurate billing and service delivery.

The role requires a High School diploma or GED with at least one year of related experience. You must be proficient in Microsoft Office, comfortable with basic office equipment, and able to type 35 WPM.