Bilingual Field Operations Expert

Wfgrp; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

The Workforce Group is seeking qualified bilingual field professionals to support a federal human services program. This field-based role requires frequent travel and involves in-person visits, verifying residence information, engaging participants, and documenting observations in line with program requirements.

Candidates should be comfortable working independently in residential and community settings, demonstrate strong situational awareness, and maintain professionalism and confidentiality.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of field operations or related human services work preferred.
• Associate or bachelor’s degree in a related field strongly preferred.

Responsibilities

• Conduct in-person field visits within assigned region.
• Verify participant residence locations and document findings.
• Observe safety and wellness indicators per program procedures.
• Record household and contact information accurately.
• Use mobile tools and secure systems for timely documentation.
• Coordinate with supervisors and program staff as needed.
• Complete visits, reports, and data entry timely and accurately.
• Identify safety concerns and elevate as required.

Skills

Field operations

Bilingual English/Spanish

Documentation

Strong communication

Independent work

Education

High school diploma

Associate or bachelor’s preferred

Tools

Smartphones

GPS & routing tools

Microsoft Office

Electronic documentation systems

Job description

The Workforce Group is seeking qualified bilingual field professionals to support a federal human services program. This field-based role requires frequent travel and involves in-person visits, verifying residence information, engaging participants, and documenting observations in line with program requirements.

Candidates should be comfortable working independently in residential and community settings, demonstrate strong situational awareness, and maintain professionalism and confidentiality.