Bilingual Field Operations Specialist - Human Services

The Workforce Group; Washington; On-site; USD 55,000 - 75,000; Full time

Job summary

The Workforce Group, a LEMOINE company, seeks qualified bilingual field professionals to support a federal human services program serving vulnerable populations. This highly field-based role involves in-person visits, verifying residence information, engaging participants, and documenting observations per program requirements.

Frequent travel and independent work are essential. Ideal candidates are bilingual in English and Spanish, with strong communication skills and the ability to maintain

Qualifications

• High school diploma or equivalent required; one year field operations experience preferred.
• Associate or bachelor’s degree in social work, human services, criminal justice, psychology, sociology, public administration, emergency management, or related field strongly preferred.

Responsibilities

• Conduct in-person field visits within a geographic region.
• Verify participant residence and document findings.
• Observe safety and wellness indicators per procedures.
• Document household and contact information per protocols.
• Use smartphones, GPS, and secure systems for timely documentation.
• Coordinate with supervisors, dispatch teams, and program staff.
• Complete visits and data entry timely and accurately.
• Identify safety concerns and report risks per procedures.

Skills

Travel frequently

Verbal & written communication

Independent work

Situational awareness

Bilingual Spanish

Education

High school diploma

Associate or bachelor’s degree (related field)

Tools

Smartphones

GPS/tools

MS Office

Electronic documentation systems

Job description

The Workforce Group, a LEMOINE company, seeks qualified bilingual field professionals to support a federal human services program serving vulnerable populations. This highly field-based role involves in-person visits, verifying residence information, engaging participants, and documenting observations per program requirements.

Frequent travel and independent work are essential. Ideal candidates are bilingual in English and Spanish, with strong communication skills and the ability to maintain