Bilingual Field Navigator & Screening Specialist

Project FoodBox; New York (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

PTO accrual

Paid sick leave

Weekly food box

401(k) company match

Job summary

Project FoodBox is seeking a full-time Bilingual Community Navigator to work with Bronx community members. You will conduct screenings, assess eligibility, and connect clients to services at health fairs, resource fairs, and events across the Bronx.

Strong English/Spanish communication and field readiness are essential. You will document interactions in HubSpot, follow privacy requirements, and collaborate with partners to coordinate referrals.

Qualifications

• Fluent in English and Spanish; able to communicate with diverse community members.
• Ability to learn Medicaid and Social Care Network program requirements.
• Accurate and consistent documentation, including handling sensitive member information.
• Comfort working independently in the field and traveling across the assigned territory.

Responsibilities

• Represent Project FoodBox at community, outreach, and partner events across your territory.
• Engage Medicaid members, build trust, and explain the screening and navigation process clearly.
• Complete member screenings and eligibility assessments according to program requirements.
• Identify member needs, complete referrals, and navigate to the right services.
• Document screenings, assessments, referrals, and outcomes in HubSpot and other systems, following privacy rules.
• Pass potential partnership opportunities to the team for follow-up.
• Provide additional field coverage for larger or priority events when needed.

Skills

Bilingual English/Spanish

Medicaid knowledge

Documentation accuracy

Field travel

Tools

HubSpot CRM

Job description

Project FoodBox is seeking a full-time Bilingual Community Navigator to work with Bronx community members. You will conduct screenings, assess eligibility, and connect clients to services at health fairs, resource fairs, and events across the Bronx.

Strong English/Spanish communication and field readiness are essential. You will document interactions in HubSpot, follow privacy requirements, and collaborate with partners to coordinate referrals.