Bilingual Field Account Manager – Health Plan Growth

UHC; Carteret (NJ); Remote; USD 26,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Incentives programs

Stock purchase plan

401k

Job summary

UnitedHealthcare is seeking an Essential Plan (EP) Account Manager to enroll eligible members and build relationships with providers and community partners across the NYC market. This field-based role offers flexibility to work remotely within commutable distance to New York.

You will travel locally, manage pipelines, present health plan information, and ensure enrollment targets are met. Requirements include CAC certification, 1+ year B2B/B2C sales, and English/Cantonese bilingual skills.

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or able to obtain within 30 days of hire.
• 1+ years of B2B, B2C direct marketing, outside sales or community outreach experience.
• Intermediate level of proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area.
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required.
• Reside within commuting distance to New York Metropolitan area.
• Bilingual English and Cantonese.

Responsibilities

• Enroll eligible members in UHC Essential Plan.
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.).
• Present health plan information to providers, business advocacies, potential eligible and responsible for closing sales.
• Serve as point of contact for members to provide excellent service and enrollment experience.
• Lead pipeline management.
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory.
• Conduct product information presentations in multiple settings, including in-home consultations.
• Track and measure sales events, leads, appointments, and relationship progress daily through internal systems.
• Provide input, support and feedback on promotional opportunities, benefits, and other issues.
• Stay informed on UHC operations, provider network, premiums, member services, claims, EOBs and other services.
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion.
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner.
• Input consumer demographics and interactions into company systems as appropriate.

Skills

B2B sales

Account management

Customer service

MS Office

Travel readiness

Bilingual English Cantonese

Tools

MS Office

Job description

UnitedHealthcare is seeking an Essential Plan (EP) Account Manager to enroll eligible members and build relationships with providers and community partners across the NYC market. This field-based role offers flexibility to work remotely within commutable distance to New York.

You will travel locally, manage pipelines, present health plan information, and ensure enrollment targets are met. Requirements include CAC certification, 1+ year B2B/B2C sales, and English/Cantonese bilingual skills.