Bilingual Field Account Manager (English-Cantonese) - Remote

UHC; Little Ferry (NJ); Remote; USD 26,000 - 52,000; Full time

Job summary

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible members in the Essential Plan and build strong relationships with provider offices, CBOs, and community organizations in the New York area.

The role requires B2B/B2C sales experience, strong communication skills, and willingness to travel locally. Telecommuting flexibility is provided, with core business hours and occasional evenings/weekends as needed.

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or willing to obtain certification within 30 days of hire.
• 1+ years of B2B, B2C direct marketing, outside sales or community outreach experience.
• Intermediate level of proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Willing and able to travel locally up to 100% of timewithin NYC market area requiring reliable transportation or access to public transportation.
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required.
• Reside within commuting distance to New York Metropolitan area.
• Bilingual English and Cantonese

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• Present health plan information to providers, business advocacies, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal need for supervision
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Sales experience

Bilingual English Cantonese

Education

MarketPlace CAC Certification

Tools

MS Office

Job description

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible members in the Essential Plan and build strong relationships with provider offices, CBOs, and community organizations in the New York area.

The role requires B2B/B2C sales experience, strong communication skills, and willingness to travel locally. Telecommuting flexibility is provided, with core business hours and occasional evenings/weekends as needed.