Bilingual Field Account Manager — English/Cantonese

UHC; Lodi (CA); Hybrid; USD 26,000 - 52,000; Full time

Job summary

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible members and build strategic relationships with provider offices, CBOs, and community organizations in the New York area. This role requires tenacity to conduct indoor and outdoor sales, travel locally, and manage a sales pipeline while delivering excellent service and enrollment experiences.

The position offers flexibility to work remotely within commutable distance to New York, NY, and requires evenings and weekends

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or willing to obtain within 30 days of hire.
• 1+ years of B2B/B2C direct marketing, outside sales or community outreach experience.
• Intermediate proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Willing to travel locally up to 100% within NYC market area with reliable transport.
• Willing to work core hours (8am–5pm) with nights/weekends when required.
• Reside within commuting distance to New York Metropolitan area.
• Bilingual English and Cantonese.

Responsibilities

• Enroll eligible members in UHC Essential Plan.
• Build and foster relationships with providers, pharmacies, and community orgs.
• Present health plan information to providers and advocates; close sales.
• Serve as point of contact for members to ensure enrollment experience.
• Lead pipeline management and meet enrollment targets.
• Conduct product information presentations, including in-home visits.
• Track events, leads, appointments, and progression in internal systems.
• Provide input on promotions, benefits, and other issues.
• Stay informed on operations, network, premiums, claims, and member services.
• Manage multiple priorities and regular provider visits.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Relationship building

Sales mindset

Care in healthcare

Education

Marketplace Certified (NYSOH CAC)

Job description

UnitedHealthcare is seeking a field-based EP Account Manager to enroll eligible members and build strategic relationships with provider offices, CBOs, and community organizations in the New York area. This role requires tenacity to conduct indoor and outdoor sales, travel locally, and manage a sales pipeline while delivering excellent service and enrollment experiences.

The position offers flexibility to work remotely within commutable distance to New York, NY, and requires evenings and weekends