Bilingual Cantonese Field Account Manager - Remote Sales

UHC; Woodbridge (VA); Remote; USD 26,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentives and 401k

Job summary

UnitedHealthcare is hiring a field-based EP Account Manager to enroll eligible members in the UHC Essential Plan and build relationships with provider offices, pharmacies, and community organizations. The role covers New York market but offers remote work flexibility and travel within the NYC metro area.

You will present plan information, manage the sales pipeline, and ensure a strong enrollment experience.

Qualifications

• Marketplace Certified (NYSOH CAC) in good standing or willing to obtain certification within 30 days of hire.
• 1+ years of business-to-business (B2B), Business-to-consumer (B2C) direct marketing, outside sales or community outreach experience
• Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point)
• Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Cantonese

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

Skills

Bilingual English and Cantonese

MS Office proficiency

Tools

MS Office

Job description

UnitedHealthcare is hiring a field-based EP Account Manager to enroll eligible members in the UHC Essential Plan and build relationships with provider offices, pharmacies, and community organizations. The role covers New York market but offers remote work flexibility and travel within the NYC metro area.

You will present plan information, manage the sales pipeline, and ensure a strong enrollment experience.