Bilingual Family Support Specialist II

Urban-Strategies-In; Baltimore (MD); On-site; USD 58,000 - 60,000; Full time

Job summary

Urban Strategies, Inc. is seeking a Family Support Specialist II to provide relationship-based, outcomes-focused support to families in central Baltimore communities.

You will set individualized goals, engage families regularly, and connect them with resources to advance education, health, economic mobility, and housing stability. Some families on caseload may participate in an enhanced early learning pilot with Parent Child Plus, focusing on stronger parent-child interactions and supporting

Qualifications

• Bachelor's degree in Social Work, Sociology, Psychology, or equivalent education/experience.
• Fluency in Spanish required, including the ability to communicate effectively with bilingual families in both verbal and written settings.
• 3 years of nonprofit or human services experience. direct practice with households who have low-income households; early learning services experience a plus.
• Valid driver’s license and automobile availability for work use as home visits are mandatory for this role.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong team collaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

Responsibilities

• Build trust-based relationships with families through consistent, strength-based engagement.
• Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's LEARN system, attend community and program-related meetings.
• Attend and actively participate in weekly supervisory and training staff meetings.
• Visit each Parent Child Plus family at least twice a week, using evidence based model.
• Coach care givers on early literacy, language development, and positive parent-child interaction.
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Offering consultation services in financial management and goal-setting.
• Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Supporting and promoting the development of the USI CDFI client base.

Skills

Spanish language

Strong communication

MS Office/Excel

Education

Bachelor's degree in Social Work, Sociology, Psychology, or equivalent

Tools

Microsoft Excel

MS Office Suite

Job description

Urban Strategies, Inc. is seeking a Family Support Specialist II to provide relationship-based, outcomes-focused support to families in central Baltimore communities.

You will set individualized goals, engage families regularly, and connect them with resources to advance education, health, economic mobility, and housing stability. Some families on caseload may participate in an enhanced early learning pilot with Parent Child Plus, focusing on stronger parent-child interactions and supporting