Bilingual Family Support Specialist II — Empower Families

ADP, Inc.; Baltimore (MD); On-site; USD 58,000 - 60,000; Full time

Job summary

Urban Strategies, Inc. in Baltimore, MD seeks a Family Support Specialist II to provide relationship-based support to families in education, health, economic mobility, and housing stability. You will build trust, set goals, and connect families with resources in a fast-paced, diverse environment.

The role involves collaboration with a multidisciplinary team, bilingual engagement, and occasional evenings/weekends with travel up to 25%. Equal opportunity employer.

Qualifications

• Bachelor's degree in Social Work, Sociology, Psychology, or equivalent education/experience required.
• Fluency in Spanish required, including the ability to communicate effectively with bilingual families in both verbal and written settings.
• 3 years of nonprofit or human services experience. direct practice with households who have low-income households; early learning services experience a plus.
• Valid driver’s license and automobile availability for work use as home visits are mandatory for this role.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong team collaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.

Responsibilities

• Build strong, trust-based relationships with families through consistent, and strength-based engagement
• Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings.
• Attend and actively participate in weekly supervisory and training staff meetings
• Visit each Parent Child Plus family at least twice a week, using evidence based model
• Coach care givers on early literacy, language development, and positive parent-child interaction
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Offering consultation services in financial management and goal-setting.
• Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Supporting and promoting the development of the USI CDFI client base.

Skills

Spanish fluency

Communication skills

Time management

Team collaboration

Education

Bachelor's degree in Social Work, Sociology, Psychology, or equivalent

Tools

MS Office Suite

Advanced Excel

Job description

Urban Strategies, Inc. in Baltimore, MD seeks a Family Support Specialist II to provide relationship-based support to families in education, health, economic mobility, and housing stability. You will build trust, set goals, and connect families with resources in a fast-paced, diverse environment.

The role involves collaboration with a multidisciplinary team, bilingual engagement, and occasional evenings/weekends with travel up to 25%. Equal opportunity employer.