Bilingual Family Services Caseworker & Front Desk

The Salvation Army USA Eastern Territory; Allentown (Lehigh County); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Generous paid time off

Employer funded Pension Plan

Comprehensive health care coverage

Remitted Tuition Program

Job with a good purpose

Job summary

A nonprofit community service organization is seeking a Receptionist/Family Services Caseworker in Allentown, PA. The role includes greeting visitors, answering phones, and managing a caseload of clients in need of support. Bilingual skills in Spanish are essential for assisting clients effectively. A relevant associate's degree and proficiency in Microsoft Office are required, along with a commitment to the organization's mission of helping others. Comprehensive benefits are included in this full-time role.

Qualifications

• Must be bilingual and fluent in Spanish.
• Proficiency in Microsoft Office 360 applications is required.
• Completion of child abuse training as mandated by PA Act 153 is required.

Responsibilities

• Greet visitors and answer phones at the location.
• Manage a caseload of clients seeking social services.
• Assist clients in various assistance programs.

Skills

Bilingual (Spanish fluency)

Proficiency in Microsoft Office 360

Understanding of child protection

Education

Associate's degree in social work or similar discipline

Job description

A nonprofit community service organization is seeking a Receptionist/Family Services Caseworker in Allentown, PA. The role includes greeting visitors, answering phones, and managing a caseload of clients in need of support. Bilingual skills in Spanish are essential for assisting clients effectively. A relevant associate's degree and proficiency in Microsoft Office are required, along with a commitment to the organization's mission of helping others. Comprehensive benefits are included in this full-time role.