Bilingual Family Services Assistant

International Rescue Committee; Miami (FL); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental

Vision

Flexible spending accounts

403(b) retirement plan

Paid time off

Paid sick leave

Holidays

Job summary

The International Rescue Committee in Miami is seeking a part-time Natural Helper to assist the Success Coach with services for immigrant children and families. Travel within Miami-Dade County and coordinate services to ensure safe environments and smooth integration into the community.

You will support referrals, maintain client records, and help prepare home-visit documentation while engaging with diverse communities.

Qualifications

• Excellent communication and writing skills.
• Required - bilingual ability in English and Spanish.
• Organized with attention to detail.
• Able to work independently and under pressure.
• Fluent in English, both spoken and written; proficiency in Spanish is desired.

Responsibilities

• Ensure clients are properly enrolled in the programs internal intake system (Trust Central).
• Assist with accepting referrals, managing active cases, and contacting sponsors and families as directed by the assigned caseworker.
• Maintain data on all clients enrolled in the program and all dismissed clients, including actions taken with youth, sponsor, and referring organization in the form of progress/case notes.
• Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and/or on Trust Central.
• Assist with managing and updating resource spreadsheet.
• Assist program staff with preparing home visit documentation including locating case specific resources/services prior to a scheduled home visit.
• Assist with making referrals to partnering organizations.
• Attend all organizational required trainings.
• Assist with the submission of monthly stabilization fund and Contributions In-kind (CIK) reports, and quarterly unduplicated client reports.
• Other duties as assigned

Skills

Excellent communication

Bilingual English/Spanish

Organized with attention to detail

Independent under pressure

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

PC systems basic use

Job description

The International Rescue Committee in Miami is seeking a part-time Natural Helper to assist the Success Coach with services for immigrant children and families. Travel within Miami-Dade County and coordinate services to ensure safe environments and smooth integration into the community.

You will support referrals, maintain client records, and help prepare home-visit documentation while engaging with diverse communities.