Bilingual Family Resource Navigator — Help Me Grow

Community Action; Beaverton (OR); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Health & dental insurance

403(b) Retirement Plan with employer 3

Paid time off & holidays

Job summary

Community Action seeks a bilingual Family Resource Navigator to support families with young children in Washington County. You will conduct comprehensive assessments, connect families to Help Me Grow and other programs, and coordinate resources to promote healthy child development.

The role requires a minimum of three years in eligibility determination, fluency in English and Spanish, and strong data-entry skills. Microsoft Office proficiency and trauma-informed communication are essential.

Qualifications

• Minimum of three (3) years of experience in eligibility determination, including phone and face-to-face client intake and information delivery.
• Bilingual in English and Spanish (spoken and written) is required.
• Proficient in Microsoft Word, Excel, Outlook and other software; data entry with accuracy.
• Strong communication, compassion, and ability to work with diverse families in trauma-informed settings.
• Collaborative and resourceful with community partners.

Responsibilities

• Conduct eligibility assessments and interviews (phone, virtual, or in person) for households in Washington County.
• Connect families to Help Me Grow, Healthy Families, CARE, Find Child Care Oregon, and other resources.
• Assist with screenings and applications in a professional manner.
• Provide care coordination, education, and advocacy on child development and childcare options.
• Enroll eligible individuals in Oregon Health Plan and maintain confidential records across databases.

Skills

Bilingual English/Spanish

Communication

Data Entry

Customer Service

De-escalation

Trauma-informed

Tools

MS Word

Excel

Outlook

Job description

Community Action seeks a bilingual Family Resource Navigator to support families with young children in Washington County. You will conduct comprehensive assessments, connect families to Help Me Grow and other programs, and coordinate resources to promote healthy child development.

The role requires a minimum of three years in eligibility determination, fluency in English and Spanish, and strong data-entry skills. Microsoft Office proficiency and trauma-informed communication are essential.