Bilingual Family Resource Navigator

Chicanos Por La Causa, Inc. (CPLC); Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Health insurance

Dental and vision

Job summary

Chicanos Por La Causa, Inc. (CPLC) is seeking a Family Assistance Program Specialist to provide emergency assistance and resource navigation for low-income households across Arizona.

You will help individuals access utility, rental, funeral, and other supportive services while engaging with youth and families at outreach events and workshops. You will ensure accurate guidance through the application process, maintain knowledge of eligibility requirements and policies, and support grant

Qualifications

• Bachelor’s degree or 2+ years working with low-income population preferred
• Excellent communication skills, customer service and organizational skills are necessary
• Bilingual in English/Spanish required
• High level of interpersonal skills to handle sensitive and confidential information
• Ability to interact and communicate with individuals at all levels of the organization, and partner organizations
• Ability to foster diversity and open communication within teams and programs
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to work individually as well as part of a high performing team
• Working knowledge of word processing, spreadsheet, and database software, and web-based computer programs
• Successful co-facilitation experience preferred
• Reliable transportation
• Able to attend outreach events to grant service areas as planned

Responsibilities

• Provide general emergency assistance and resource navigation to low-income households in Arizona
• Help applicants access utility, rental, funeral, and other available assistance
• Participate in community outreach events and workshops
• Assist eligible individuals in accessing state resources and services
• Ensure accurate guidance throughout the application process and understand program eligibility
• Support Project Lead in implementing grant deliverables and participate in youth, individual, and family programming

Skills

Communication

Customer service

Organizational skills

Interpersonal skills

Analytical thinking

Verbal and written communication

Teamwork

Bilingual English/Spanish

Policy and procedures understanding

Co-facilitation experience

Education

Bachelor’s degree or 2+ years with low-income population

Tools

Word processing

Spreadsheets

Database software

Web-based programs

Job description

Chicanos Por La Causa, Inc. (CPLC) is seeking a Family Assistance Program Specialist to provide emergency assistance and resource navigation for low-income households across Arizona.

You will help individuals access utility, rental, funeral, and other supportive services while engaging with youth and families at outreach events and workshops. You will ensure accurate guidance through the application process, maintain knowledge of eligibility requirements and policies, and support grant