Bilingual Experienced Automotive BDC Representative

Arlington Toyota, Inc.; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Uncapped monthly bonuses

Paid training

Benefits

Job summary

Arlington Toyota, Inc. in Jacksonville, Florida is seeking an experienced Bilingual BDC representative. The ideal candidate will excel in communication and be committed to delivering exceptional customer service.

This role involves handling calls to both current and prospective customers, promoting services, and following up with clients for satisfaction. The position offers hourly pay, uncapped bonuses, and benefits.

Qualifications

• Experience handling in/outbound calls.
• Call center and inside sales experience is a plus.
• Excellent oral and written communication skills.

Responsibilities

• Handling scripted calls to current and prospective sales customers.
• Confidently recommend/promote services.
• Outbound customer satisfaction calls.
• Respond to customer email & chats.
• Follow up with customers who are overdue for service.
• Contact customers regarding marketing initiatives.
• Log customer information and purify database.

Skills

Bilingual communication

Customer service

Organizational skills

Multi-tasking

PC and Internet skills

Job description

Arlington Toyota isseeking an experienced Bilingual BDC representative!

The ideal candidate will be extremely organized, excel with written and verbal communication, and be committed to delivering exceptional customer service.

Position Details

• Handling scripted calls to current and prospective sales customers
• Confidently recommend/promote services
• Outbound customer satisfaction calls
• Respond to customer email & chats
• Follow up with customers who are overdue for service
• Contact customers regarding marketing initiatives
• Log customer information and purify database

Requirements

• Experience handling in/outbound calls
• Call center and inside sales experience is a plus
• Coachable and trainable
• Excellent oral and written communication skills
• Strong organization & ability to multi-task
• Thrive in a fast-paced environment
• Ability to work well independently
• Strong PC and Internet Skills

Compensation

Hourly + uncapped monthly bonuses + benefits + paid training!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.