Automotive Dealership Bilingual BDC Representative

Arlington Toyota; Jacksonville (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Comprehensive benefits package

Paid training

Uncapped bonuses

Job summary

Arlington Toyota is searching for an experienced Bilingual Automotive BDC Representative to join their thriving team in Jacksonville, FL. This role offers a chance to work in a dynamic atmosphere with endless sales opportunities and uncapped earning potential.

The ideal candidate is bilingual in English and Spanish, has automotive BDC or call center experience, and thrives on delivering exceptional customer service. Strong communication skills and organizational abilities are crucial for success.

Competitive compensation package including hourly pay, bonuses, and comprehensive benefits offered.

Qualifications

• Automotive BDC or Call Center Experience Preferred.
• Confident, coachable, and motivated to succeed.
• Able to thrive independently in a fast-paced environment.

Responsibilities

• Handle inbound/outbound scripted calls with customers.
• Respond to internet leads, emails, and chat inquiries.
• Schedule appointments and perform follow-up calls.
• Maintain accurate CRM records.

Skills

Bilingual (English/Spanish)

Strong verbal and written communication skills

Excellent organizational and multi-tasking abilities

Tech-savvy with strong PC and internet skills

Job description

Bilingual Automotive BDC Representative

Location: Arlington Toyota - Jacksonville, FL

Business is booming - and so is your opportunity to earn big! Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales opportunities, this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income.

WE WILL TRAIN YOU!!!

Why Work With Us?

• High-volume dealership with unmatched lead flow
• Family-owned and operated - no corporate red tape
• Positive, professional, and team-driven work culture
• Above-average earning potential with uncapped bonuses
• Comprehensive benefits package and paid training

What We’re Looking For?

If you’re one of the best in your current BDC or call center role, and you're looking for more money, more respect, and more opportunity — we want to talk to you NOW.

The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred.

Key Responsibilities

• Handle inbound/outbound scripted calls with current and prospective customers
• Respond to internet leads, customer emails, and chat inquiries
• Schedule appointments and follow up on no-shows
• Make outbound calls to past customers and promote special campaigns
• Perform customer satisfaction and follow-up calls
• Maintain accurate CRM records and update customer database
• Support sales and marketing initiatives as needed

Qualifications

• Bilingual (English/Spanish) required
• Automotive BDC or Call Center Experience Preferred
• Strong verbal and written communication skills
• Confident, coachable, and motivated to succeed
• Excellent organizational and multi-tasking abilities
• Tech-savvy with strong PC and internet skills
• Able to thrive independently in a fast-paced environment

Compensation

• Hourly pay + Uncapped Monthly Bonuses
• Paid training
• Full benefits package including health, dental, vision, and 401(k)

If you're ready to take your career to the next level and be part of a winning team, apply today! We are proud to be an Equal Opportunity Employer.