Bilingual ERP Customer Support Specialist (Temp-to-Hire)

AppleOne Employment Services; Corona (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay

Job summary

AppleOne Employment Services in Corona, CA is seeking a Bilingual Customer Service Rep for a temp-to-hire opportunity. The role focuses on supporting customers, internal teams, and daily operations using an ERP system.

Responsibilities include handling inquiries by phone or email, updating orders, tracking service details, and coordinating with departments to ensure timely follow-up. The ideal candidate has 3–5 years of customer service experience and strong bilingual communication.

Qualifications

• 3 to 5 years of customer service experience.
• Bilingual communication skills required.
• ERP system experience required.
• Strong verbal and written communication skills.
• Accurate data entry and attention to detail.
• Ability to multitask, prioritize requests, and stay organized.
• Professional, dependable, and team-oriented.

Responsibilities

• Respond to customer inquiries by phone, email, or other channels.
• Enter, update, and maintain customer information, orders, and service details in an ERP system.
• Assist with order status updates, issue resolution, and general customer support requests.
• Coordinate with internal departments for timely follow-up.
• Maintain accurate records and provide high-level service throughout each customer interaction.
• Support daily administrative and customer service tasks to keep operations running smoothly.

Skills

Bilingual communication

ERP system experience

Customer service

Data entry

Multitasking

Job description

AppleOne Employment Services in Corona, CA is seeking a Bilingual Customer Service Rep for a temp-to-hire opportunity. The role focuses on supporting customers, internal teams, and daily operations using an ERP system.

Responsibilities include handling inquiries by phone or email, updating orders, tracking service details, and coordinating with departments to ensure timely follow-up. The ideal candidate has 3–5 years of customer service experience and strong bilingual communication.