Bilingual Enrollment Support Specialist

State of Florida; Daytona Beach (FL); On-site; USD 43,000 - 44,000; Full time

Job summary

State of Florida, Agency for Persons with Disabilities, seeks a Pre-Enrollment Support Coordinator to provide intake information and assist with eligibility and services for individuals with disabilities. Duties include gathering documents, coordinating with Medicaid and providers, and maintaining case records.

The role requires a high school diploma, valid driver’s license, and at least two years of related experience, with a preference for bilingual English/Spanish candidates.

Qualifications

• High school diploma or equivalent required.
• Must have valid driver’s license or reliable transportation.
• Two years of professional work experience with Developmental Disabilities or Mental Illness, or related allied health field.
• Case management experience required.
• Customer service experience essential.
• Bilingual English & Spanish preferred.

Responsibilities

• Provide intake information and support to individuals with disabilities.
• Coordinate eligibility processes and connect families with APD services.
• Gather and submit required documents for eligibility determinations.
• Maintain referral, application, and service screens in agency databases.
• Document actions and services provided to individuals and families.

Skills

Customer service

Communication

Teamwork

Education

High school Diploma or equivalent

Job description

State of Florida, Agency for Persons with Disabilities, seeks a Pre-Enrollment Support Coordinator to provide intake information and assist with eligibility and services for individuals with disabilities. Duties include gathering documents, coordinating with Medicaid and providers, and maintaining case records.

The role requires a high school diploma, valid driver’s license, and at least two years of related experience, with a preference for bilingual English/Spanish candidates.