Bilingual Enrollment & Outreach Specialist

Dm Clinical Research Group; Tomball (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Dm Clinical Research Group in Tomball, TX, is seeking an Enrollment Coordinator to educate patients about studies and identify suitable enrollments. You will act as a liaison between site staff and enrollment teams to streamline scheduling and enrollment processes.

Responsibilities include coordinating with physicians to select eligible patients, managing same-day arrivals, and maintaining accurate trackers.

Qualifications

• 2+ years of customer service experience
• 1+ year in health or medical-related work environment
• 6+ months of in-person sales experience
• Bilingual Spanish preferred
• Ability to multitask and stay organized

Responsibilities

• Act as liaison between site staff and enrollment staff to streamline scheduling and enrollment processes.
• Partner with enrollment leadership and physicians to identify and schedule eligible patients for studies.
• Coordinate with confirmation specialists to manage same-day patient arrival and update trackers.
• Educate patients about the DM Ambassador program and enroll them for referrals.
• Collaborate with site staff to retain or reschedule patients completing a study.
• Ensure medical history and documents are requested and obtained as needed.

Skills

Customer service

Health environment experience

Bilingual (Spanish)

Communication

Multitasking

Organization

Education

High School Diploma or GED

Job description

Dm Clinical Research Group in Tomball, TX, is seeking an Enrollment Coordinator to educate patients about studies and identify suitable enrollments. You will act as a liaison between site staff and enrollment teams to streamline scheduling and enrollment processes.

Responsibilities include coordinating with physicians to select eligible patients, managing same-day arrivals, and maintaining accurate trackers.