Bilingual Enrollment Coordinator - Spanish/English (Remote)

Big Brothers Big Sisters of Eastern Massachusetts; Boston (MA); Hybrid; USD 40,000 - 48,000; Full time

Job summary

Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) seeks a Program Services Coordinator – Youth Volunteer Enrollment to support enrollment and matching of mentors and youth. You will interview candidates, perform reference checks, complete required assessments, and coordinate the match process across families and volunteers.

Candidates will travel to constituents' homes and program sites; some remote work is possible.

Qualifications

• Bachelor's degree with 6+ months of relevant work experience or higher education with 2+ years of relevant work experience
• Ability to travel to sites in the Boston area and to constituents' homes as needed
• Availability to work full-time; evenings and weekends may be required
• Access to reliable internet and phone connections for remote work

Responsibilities

• Assess volunteers and families via virtual, in-office, or home visit interviews; contact references and collateral persons
• Prepare interested parties to participate and coordinate the matching process
• Facilitate initial placement meetings between volunteers, youth, guardians, and staff
• Document information and maintain records for volunteers and families
• Advocate for placements and maintain regular communication with participants
• Collaborate with service delivery staff to broaden program reach
• Monitor youth safety and inform management of incidents
• Represent BBBSEM in communities and public settings
• Participate in site-wide diversity, equity and inclusion initiatives
• Contribute to team projects and events to drive improvements

Skills

Communication skills

Time management

Spanish language ability

Education

Bachelor's degree or equivalent

Associate's degree or 2+ years higher ed with 2+ years experience

High School diploma/GED with 4+ years experience

Tools

Office 365

Salesforce

Job description

Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) seeks a Program Services Coordinator – Youth Volunteer Enrollment to support enrollment and matching of mentors and youth. You will interview candidates, perform reference checks, complete required assessments, and coordinate the match process across families and volunteers.

Candidates will travel to constituents' homes and program sites; some remote work is possible.