Remote Bilingual Enrollment Coordinator (English/Spanish)

Panoramic Health; Oregon (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Job summary

Panoramic Health, the clinical research division Panoramic Science, is seeking a bilingual Central Enrollment Coordinator. This role connects eligible patients with clinical research opportunities via outbound calls, pre-screening, education, and ongoing communication.

The ideal candidate is fluent in English and Spanish, comfortable speaking with patients remotely, and able to manage multiple workflows with professionalism and empathy. Remote work in the Pacific Time Zone is supported.

Qualifications

• High school diploma or equivalent is required.
• Bilingual English/Spanish is required.
• 1–2 years of customer service experience.
• Healthcare experience is strongly preferred.
• Experience in telephonic outreach or patient access is preferred.
• Proficiency with Microsoft Office and basic computer skills.
• Familiarity with EHR/EMR systems (AthenaNet/Salesforce preferred).

Responsibilities

• Recruit and pre-screen patients for studies based on protocol criteria.
• Conduct outbound calls using approved scripts to discuss study opportunities.
• Explain clinical research in clear, culturally appropriate terms and assess interest.
• Provide education on study requirements and participation expectations.
• Coordinate with Clinical Research Coordinators and team members as needed.
• Maintain accurate documentation in systems and protect patient confidentiality.

Skills

Bilingual EN/ES

Customer service

Verbal & written communication

Organization

Education

High school diploma

Tools

AthenaNet

Salesforce

Microsoft Office

Job description

Panoramic Health, the clinical research division Panoramic Science, is seeking a bilingual Central Enrollment Coordinator. This role connects eligible patients with clinical research opportunities via outbound calls, pre-screening, education, and ongoing communication.

The ideal candidate is fluent in English and Spanish, comfortable speaking with patients remotely, and able to manage multiple workflows with professionalism and empathy. Remote work in the Pacific Time Zone is supported.