Bilingual English/Spanish Community Outreach Specialist

Content Creators; Santa Fe (NM); On-site; USD 29,000 - 33,000; Full time

Job summary

Upward Health is seeking a Community Outreach Specialist to establish the company’s presence in the Santa Fe area. You will educate potential patients about Upward Health’s services, engage in conversations, and guide enrollment into programs.

You’ll manage a personal caseload, primarily via phone outreach, with occasional in-person visits. The COS works with the Outreach Manager and team to expand access to care, documenting interactions in our systems, and adapting outreach strategies to

Qualifications

• Excellent verbal communication and persuasive abilities.
• Strong interpersonal skills and ability to build trust quickly.
• Excellent organizational and multitasking skills.
• Self-motivated with the ability to work independently.
• Comfortable with fast-paced environments and diverse outreach methods.
• Fluent in English; Spanish proficiency is a plus.

Responsibilities

• Educate patients about Upward Health's services and enrollment options.
• Engage in meaningful conversations via phone outreach and in-person visits.
• Manage a personal caseload and meet outreach goals.
• Document interactions accurately in company systems.
• Collaborate with Outreach Manager and team to expand access to care.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Multitasking

Independent work

Adaptability

Documentation proficiency

Spanish (bonus)

Phone outreach

Job description

Upward Health is seeking a Community Outreach Specialist to establish the company’s presence in the Santa Fe area. You will educate potential patients about Upward Health’s services, engage in conversations, and guide enrollment into programs.

You’ll manage a personal caseload, primarily via phone outreach, with occasional in-person visits. The COS works with the Outreach Manager and team to expand access to care, documenting interactions in our systems, and adapting outreach strategies to