Bilingual Engagement Advocate (Russian) & Care Support

Jewish Family Service of San Diego; San Diego (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Comprehensive, low-cost healthcare

401(k) contributions

Employer-covered life insurance

Paid vacation and sick leave

15 paid holidays and floating holidays

Wellness Days

Job summary

Jewish Family Service of San Diego is seeking a compassionate SOS Engagement Specialist to support survivors across San Diego. The role focuses on trauma-informed, culturally responsive care and coordinating services within the Supporting Our Survivors team.

The position is half-time, fully onsite, reporting to the SOS Program Manager, with duties that include assisting with care plans, translations, appointments, and maintaining accurate records.

Qualifications

• Bilingual proficiency is required; Russian language proficiency is strongly preferred.
• Strong interpersonal, organizational, and client-service skills.
• Attention to detail and ability to follow through.
• Ability to manage multiple priorities with accurate documentation in the client database.
• Ability to communicate effectively with clients, families, providers, volunteers, and colleagues.
• Valid driver's license, current auto insurance, and a clean driving record.
• Basic knowledge of MS Word and MS Excel.
• Dependable, clean transportation to transport clients.

Responsibilities

• Coordinate with the Care Manager to implement each client's care plan.
• Support multiple clients and projects with organized follow-through.
• Assist clients with translation, scheduling, and medical appointments.
• Accompany clients to medical appointments and advocate/translate as appropriate.
• Serve as liaison among clients, family members, medical providers, hospitals, home-care agencies, caregivers, volunteers, and others in the care plan.
• Notify the Care Manager of changes in a client's needs or condition promptly.
• Help clients organize paperwork, pay bills, complete forms, and apply for public benefits.
• Coordinate transportation and assist clients with attending social activities.
• Provide social interaction and engagement consistent with the care plan.
• Maintain accurate and timely documentation, including progress notes and referrals.
• Submit timesheets and mileage-reimbursement documentation within deadlines.
• Provide services that contribute to positive client-satisfaction results.
• Interact professionally, respectfully, and culturally responsive.
• Perform other duties as assigned.

Skills

Bilingual proficiency

Russian language proficiency

Interpersonal skills

Organizational skills

Attention to detail

Documentation skills

Microsoft Office

Driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Jewish Family Service of San Diego is seeking a compassionate SOS Engagement Specialist to support survivors across San Diego. The role focuses on trauma-informed, culturally responsive care and coordinating services within the Supporting Our Survivors team.

The position is half-time, fully onsite, reporting to the SOS Program Manager, with duties that include assisting with care plans, translations, appointments, and maintaining accurate records.