Bilingual Domestic Sales Support Specialist

CBBC OpCo; Hammond (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Prescription Drug

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Job summary

Quirch Foods is seeking an Administrative Support/Customer Service professional in Hammond, LA. You will improve customer service experiences, record actions, coordinate travel and events, assist the Account Executive, and help the sales team with reports and data entry.

The ideal candidate has a High School Diploma or GED (Bachelor's in Marketing a plus), strong MS Office skills, and excellent communication. Bilingual English/Spanish preferred; travel 10-30% may be required.

Qualifications

• High School Diploma or GED required; Bachelor's degree in Marketing or related field a plus
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10-30%

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Skills

Bilingual English/Spanish

Strong communication

Microsoft Office proficiency

Customer service mindset

Education

High School Diploma or GED

Bachelor's degree in Marketing or related field (plus)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Quirch Foods is seeking an Administrative Support/Customer Service professional in Hammond, LA. You will improve customer service experiences, record actions, coordinate travel and events, assist the Account Executive, and help the sales team with reports and data entry.

The ideal candidate has a High School Diploma or GED (Bachelor's in Marketing a plus), strong MS Office skills, and excellent communication. Bilingual English/Spanish preferred; travel 10-30% may be required.