Bilingual Dispatcher: English/Spanish | Flexible Hours & Growth

Snyder-Company; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible Hours

Health insurance

Dental insurance

Vision insurance

Paid life insurance

Matching 401K

Paid Training

Paid Time off

Weekly pay

Career Advancement opportunities

Paid Holidays

Job summary

Snyder-Company is seeking a dedicated Dispatcher for a fast-paced Florida service team. The role focuses on getting technicians to customer homes quickly, maintaining daily schedules, and ensuring seamless communication with clients and vendors.

The ideal candidate thrives in a high-volume setting, is fluent in English and Spanish, and can adapt to changing needs while delivering top-tier customer service. This position offers growth opportunities and competitive benefits.

Qualifications

• Dispatch experience highly preferred
• Ability to pass a background check
• High school diploma (or GED)
• Demonstrate passion for excellence with respect to customer service
• Strong decision-making abilities
• Ability to identify customer needs and articulate product and service offerings
• Integrity and commitment to customer satisfaction
• Attend to schedule and dependability
• Team player with time management

Responsibilities

• Coordinate transportation movements of technicians
• Maintain drivers' schedules as they change during the day
• Keep track of technicians' start and departure times
• Assign calls to the right technician based on routes and tools
• Communicate with customers and drivers throughout service
• Forecast workload 2–3 days out and manage parts status

Skills

Communication skills

Multitasking

Time management

Organization

Problem solving

Customer service

Team player

Education

High school diploma or GED

Tools

Service Titan

Job description

Snyder-Company is seeking a dedicated Dispatcher for a fast-paced Florida service team. The role focuses on getting technicians to customer homes quickly, maintaining daily schedules, and ensuring seamless communication with clients and vendors.

The ideal candidate thrives in a high-volume setting, is fluent in English and Spanish, and can adapt to changing needs while delivering top-tier customer service. This position offers growth opportunities and competitive benefits.