Bilingual Dispatch Specialist – Hospitality Operations

LE001 Mastercorp, Inc.; United States; On-site; USD 12,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay at All Levels.

Our Housekeepers make more with Piece 

401(k) Retirement Plan with Company  "

Paid Vacation and Sick Time.

Medical, Dental and Vision Benefits.

Company-Paid Life Insurance and Short-

Tuition Reimbursement.

Job summary

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff to support Supervisors and Housekeepers, ensuring timely and quality service delivery across hospitality operations.

The role requires strong communication, organization, and problem-solving abilities to assist with guest requests and internal coordination. Responsibilities include handling calls, coordinating tasks, maintaining records, and assisting with linen inventories.

Qualifications

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means.
• Proven experience with operations of office equipment.
• Basic computer knowledge.

Responsibilities

• Answer and coordinate all phone and radio calls.
• Delegate tasks between employees equally.
• Record lost and found items and ensure safe storage.
• File daily paperwork.
• Maintain a sense of urgency so units are turned on time.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Skills

Guest communication

Office equipment operation

Multitasking

Decision making

Planning and scheduling

Basic math

Weekend/holiday availability

Tools

Office equipment

Job description

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff to support Supervisors and Housekeepers, ensuring timely and quality service delivery across hospitality operations.

The role requires strong communication, organization, and problem-solving abilities to assist with guest requests and internal coordination. Responsibilities include handling calls, coordinating tasks, maintaining records, and assisting with linen inventories.