Hospitality Dispatcher: Coordinate Teams & Guest Needs

MasterCorp; Williamsburg (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid Time Off

Refer a Friend Bonus

Paid Training

Job summary

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Williamsburg, VA to support supervisors and housekeepers, coordinate calls, and ensure timely service.

Strong communication and multitasking in a fast-paced environment are essential. You will handle phone and radio communications, delegate tasks, track lost and found items, file paperwork, assist with linen inventories, resolve guest issues promptly, and help deliver supplies to guests and resort staff.

Qualifications

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means.
• Proven experience with operations of office equipment.
• Basic computer knowledge and MS Office proficiency.

Responsibilities

• Answer and coordinate all phone and radio calls.
• Delegate tasks between employees.
• Record lost and found items and secure storage.
• File daily paperwork.
• Maintain a sense of urgency so units are turned on time.
• Assist in linen inventories and supplies.
• Resolve guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Skills

Communication skills

Office equipment experience

Multitasking

Decision making

Planning & scheduling

Basic math

MS Office

Tools

MS Office

Job description

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Williamsburg, VA to support supervisors and housekeepers, coordinate calls, and ensure timely service.

Strong communication and multitasking in a fast-paced environment are essential. You will handle phone and radio communications, delegate tasks, track lost and found items, file paperwork, assist with linen inventories, resolve guest issues promptly, and help deliver supplies to guests and resort staff.