Bilingual Dispatcher: Hospitality Operations Lead

MasterCorp; Las Vegas (NV); On-site; USD 12,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Refer A Friend Bonus

Paid training

Medical

Vision

Dental

Paid Time Off

Job summary

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Las Vegas, NV to support Supervisors and Housekeepers, ensuring timely service and smooth operations.

You will handle calls, coordinate tasks, and assist with guest needs in a fast-paced hospitality setting. The role requires strong communication, multitasking, and basic math skills, with opportunities for growth and a competitive benefits package.

Qualifications

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means.
• Proven experience with operations of office equipment.
• Basic computer knowledge.
• Skilled performing multiple tasks at once.
• Skilled with making appropriate decisions.
• Proven planning and scheduling capabilities.
• Ability to read, write and do basic math.
• Must be available to work weekends and holidays.

Responsibilities

• Answer and coordinate all phone and radio calls.
• Delegate tasks between employees equally.
• Record lost and found items and ensure safe storage.
• File daily paperwork.
• Maintain a sense of urgency so units are turned on time.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Skills

Communication

Multitasking

Planning and Scheduling

Basic math

Computer literacy

Decision making

Tools

Office equipment

Job description

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Las Vegas, NV to support Supervisors and Housekeepers, ensuring timely service and smooth operations.

You will handle calls, coordinate tasks, and assist with guest needs in a fast-paced hospitality setting. The role requires strong communication, multitasking, and basic math skills, with opportunities for growth and a competitive benefits package.