Bilingual Direct Service Program Coordinator – Hybrid

SAN-Francisco--marin-Food-Bank; San Francisco (CA); Hybrid; USD 47,000 - 49,000; Full time

Job summary

San Francisco-Marin Food Bank is seeking a Bilingual Program Coordinator, Direct Service to provide onsite support at staff-led Community Markets across San Francisco and Marin Counties. You will manage volunteers, coordinate grocery distributions, and ensure a welcoming participant experience.

You will handle inventories, communication, and basic reporting, attend required trainings, and represent the Food Bank in the community, working a Tuesday-Saturday hybrid schedule.

Qualifications

• Fluency in English and Cantonese required; level 8 on verbal assessments.
• Proficient in Microsoft Office (Excel, Word, Teams) and CRM systems.
• Strong organizational and time management skills; ability to multi-task.

Responsibilities

• Provide onsite support at Community Markets with volunteer management and grocery distribution.
• Complete administrative duties: signage, participant communications, attendance and inventory reporting.
• Maintain program knowledge and attend required trainings and meetings.
• Represent the Food Bank in the community and engage with participants and partners.
• Assist in resolving customer service issues and document outcomes.

Skills

English Cantonese

Microsoft Office

CRM System

Organizational & Time Management

Multi-tasking

Punctuality

Tools

Microsoft Office

CRM System

Job description

San Francisco-Marin Food Bank is seeking a Bilingual Program Coordinator, Direct Service to provide onsite support at staff-led Community Markets across San Francisco and Marin Counties. You will manage volunteers, coordinate grocery distributions, and ensure a welcoming participant experience.

You will handle inventories, communication, and basic reporting, attend required trainings, and represent the Food Bank in the community, working a Tuesday-Saturday hybrid schedule.