Bilingual Dental Scheduling & Patient Care Coordinator

St.-David's-Foundation; Austin (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

St. David's Foundation is seeking a Patient Care Coordinator to manage patient data and scheduling for its dental program in Central Texas.

The role coordinates weekly schedules, handles emergency calls, and communicates with parents, nurses, and clinical staff to ensure efficient use of clinical time and excellent patient service. Ideal candidates will have four years in a medical/dental setting or a bachelor’s degree, with three years in scheduling and office administration.

Formación

• Four years of experience in medical, dental, or similar settings or a bachelor’s degree.
• Minimum of three years in clinical patient scheduling and/or office administration.
• Registered Dental Assistant license in Texas or within one year of start date.
• Bilingual in English and Spanish with strong written and verbal communication.
• Knowledge of dental equipment, materials, terminology, and chart preparation.
• Clear communication of dental terminology and protocols in English and Spanish.
• Strong telephone skills to guide parents/patients to multiple locations.
• Excellent organization, time management, and ability to handle multiple priorities.
• Strong analytical and data management skills and attention to detail.
• Proficiency with dental practice management software and MS Office.

Responsabilidades

• Coordinate patient scheduling and outreach for the dental program.
• Manage weekly clinical schedule and perform data quality checks.
• Triage emergency dental calls and follow up with parents and staff.
• Maintain patient data in the care database with accuracy.

Conocimientos

Medical scheduling

Bilingual English/Spanish

Dental terminology

Data management

Office administration

Telephone/communication

Educación

Bachelor's degree

Herramientas

OpenDental

Microsoft Office

Descripción del empleo

St. David's Foundation is seeking a Patient Care Coordinator to manage patient data and scheduling for its dental program in Central Texas.

The role coordinates weekly schedules, handles emergency calls, and communicates with parents, nurses, and clinical staff to ensure efficient use of clinical time and excellent patient service. Ideal candidates will have four years in a medical/dental setting or a bachelor’s degree, with three years in scheduling and office administration.