Dental Front Desk & Patient Care Coordinator

St. Hope Foundation; Conroe (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical/Dental/Vision Insurance

Life Insurance

Paid Federal Holidays

Job summary

St. Hope Foundation is seeking a Patient Care Specialist to handle front-end administrative duties for dental care services. The role involves updating patient records, handling calls, scheduling appointments, processing referrals, and collecting co-pays.

Qualifications include a Bachelor’s Degree preferred and at least 2 years in dental/medical settings. Bilingual Spanish/English is a plus; travel to Conroe and Greenspoint centers may be required.

Qualifications

• Bachelor’s Degree from an accredited college or university preferred.
• Minimum of 2 years paid or proven volunteer experience in dental/medical practice.
• Excellent communication and customer service skills.
• Bilingual Spanish/English a plus; Registered Dental Assistant licensure a plus.

Responsibilities

• Perform front-end administrative duties to best meet patient needs.
• Ensure patient demographic and financial information is accurate in records.
• Answer inbound patient calls and route to appropriate parties.
• Check-in patients for appointments and schedule follow-ups; process referrals.
• Verify Medicare/Medicaid/Private insurance eligibility and document in records.
• Collect patient co-pays for services.
• Communicate in a culturally competent manner about available services.

Education

Bachelor’s Degree preferred

Tools

Typing 35 wpm

Job description

St. Hope Foundation is seeking a Patient Care Specialist to handle front-end administrative duties for dental care services. The role involves updating patient records, handling calls, scheduling appointments, processing referrals, and collecting co-pays.

Qualifications include a Bachelor’s Degree preferred and at least 2 years in dental/medical settings. Bilingual Spanish/English is a plus; travel to Conroe and Greenspoint centers may be required.