Bilingual Dental Front Office Coordinator: Patient Care

Taylordentalgroup; New Orleans (LA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive Benefits Package

Job summary

Taylor Dental and Braces - New Orleans is seeking a friendly Patient Coordinator to support front desk operations in a fast-paced dental office. This role focuses on delivering warm, efficient service to patients and families from check-in to check-out.

Responsibilities include verifying insurance, scheduling appointments, answering calls, and coordinating with the clinical team to ensure timely care. Bilingual Spanish skills are strongly preferred for our diverse patient base.

Qualifications

• Graduation from a senior high school or GED equivalent.
• Office experience in a dentist's or physician's office, preferred.
• Experience with children's dentistry, preferred.

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out.
• Verify patient insurance eligibility and service limits.
• Greet parents and patients entering and leaving the office.
• Inform waiting parents about appointment progress.
• Maintain a clean and organized waiting and front desk area.
• Verify insurance eligibility prior to appointments and update Boomerang files.
• Coordinate with the clinical team to enable same-day care.
• Assist with meeting office financial targets by keeping hygiene and operative schedules full.
• Schedule follow-up operatory and recall appointments.
• Answer calls and direct to the proper person; take messages.
• Make outbound calls to confirm, reschedule, or follow up on treatments.
• File reorganization at day end; ensure compliance with regulations.

Skills

Bilingual Spanish

Dental front office experience

Education

High school diploma or GED

Job description

Taylor Dental and Braces - New Orleans is seeking a friendly Patient Coordinator to support front desk operations in a fast-paced dental office. This role focuses on delivering warm, efficient service to patients and families from check-in to check-out.

Responsibilities include verifying insurance, scheduling appointments, answering calls, and coordinating with the clinical team to ensure timely care. Bilingual Spanish skills are strongly preferred for our diverse patient base.