Bilingual Orthodontic Front Desk Concierge

Community Dental Partners; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement Opportunities

Competitive Compensation

Health, Dental, Vision, 401K

Job summary

Community Dental Partners is seeking a front office receptionist to support multiple Houston-area offices. The role includes answering phones, greeting patients, verifying insurance, scheduling appointments, and maintaining patient files.

Requirements include a high school diploma and bilingual Spanish/English, with a professional, friendly demeanor. The candidate should handle routine inquiries about policies and treatments and assist the Practice Manager as needed.

Qualifications

• Minimum high school diploma or equivalent.
• Bilingual (Spanish/English) REQUIRED.
• Positive Attitude.
• Willingness to jump in and get the job done.
• A Professional and Friendly Demeanor.
• Ability to work with all ages.

Responsibilities

• Answer phones
• Greet and check in patients and hand out necessary paperwork
• Confirm patient's insurance coverage eligibility/updates changes
• Build patient or family file in system
• Scan and file patient records
• Schedule and confirm appointments
• Handle routine questions about appointments, policies, insurance and treatments
• Manage consent forms
• Collect fees per patient’s insurance
• Clean/maintain front office area/lobby
• Any and all other duties assigned by Practice Manager

Skills

Bilingual (Spanish/English)

Education

High school diploma

Job description

Community Dental Partners is seeking a front office receptionist to support multiple Houston-area offices. The role includes answering phones, greeting patients, verifying insurance, scheduling appointments, and maintaining patient files.

Requirements include a high school diploma and bilingual Spanish/English, with a professional, friendly demeanor. The candidate should handle routine inquiries about policies and treatments and assist the Practice Manager as needed.