Bilingual Data & Systems Analyst (Power BI, Salesforce)

Ray America Inc.; Fort Lee (NJ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

100% employer-paid medical, dental and

Vision insurance

Short-term disability

Long-term disability

FSA

HSA

401(k) with company match

Sick Days

PTO

Company paid holidays

Technical training & certification

Professional development

Dental imaging exposure

Job summary

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and BI reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

The role partners with Sales, Customer Service, Finance, HR, Operations and HQ to identify reporting and process needs, drive improvements, and support strategic business initiatives in a fast-paced environment.

Qualifications

• Bachelor’s degree in IS/CS/Data Science or related field with at least two years of experience, or a Master’s degree.
• Experience in data analytics, BI, IT administration, or a related role.
• Advanced Microsoft Excel skills, including pivot tables, Lookup, Index & Match, and data validation.
• Experience with Power BI or similar BI tools.
• Experience administering Microsoft 365 environments.
• Experience with Salesforce or another CRM.
• Strong analytical, organizational, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

• Oversee company-wide data systems and BI reporting.
• Build and maintain dashboards using Power BI/Tableau or similar BI tools.
• Produce recurring and ad hoc management reports for HQ (sales, KPIs, trends).
• Assess reporting requirements and deliver actionable insights to support growth.
• Monitor data quality and implement process improvements for reliability.
• Serve as the primary Microsoft 365 administrator (users, licensing, access).
• Administer and support Salesforce and other business apps.
• Assist onboarding and offboarding (provisioning, access).
• Support Salesforce data management, reporting, and workflows.
• Validate sales data and commission reports per compensation plans.
• Investigate and resolve reporting and commission discrepancies.
• Support sales performance analysis and compensation reporting.
• Partner with Sales, CS, Finance, HR, Operations, HQ to identify needs.
• Recommend automation opportunities and system enhancements.
• Provide analytical support for special projects and initiatives.

Skills

Korean language proficiency

Analytical thinking

Organizational skills

Troubleshooting

Problem-solving

Education

Bachelor’s degree in Information Systems/CS/Data Science/Statistics/Business Analytics or related field

Master’s degree in one of the listed fields

Tools

Power BI

Tableau

Microsoft Excel

Salesforce

Microsoft 365

Job description

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and BI reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

The role partners with Sales, Customer Service, Finance, HR, Operations and HQ to identify reporting and process needs, drive improvements, and support strategic business initiatives in a fast-paced environment.