Business Systems & Data Analyst - Bilingual Korean

Ray America Inc.; Fort Lee (NJ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

100% employer-paid medical, dental and

Vision insurance

Short-term disability

Long-term disability

FSA

HSA

401(k) with company match

Sick Days

PTO

Company paid holidays

Technical training & certification

Professional development

Dental imaging exposure

Job summary

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and BI reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

The role partners with Sales, Customer Service, Finance, HR, Operations and HQ to identify reporting and process needs, drive improvements, and support strategic business initiatives in a fast-paced environment.

Qualifications

• Bachelor’s degree in IS/CS/Data Science or related field with at least two years of experience, or a Master’s degree.
• Experience in data analytics, BI, IT administration, or a related role.
• Advanced Microsoft Excel skills, including pivot tables, Lookup, Index & Match, and data validation.
• Experience with Power BI or similar BI tools.
• Experience administering Microsoft 365 environments.
• Experience with Salesforce or another CRM.
• Strong analytical, organizational, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

• Oversee company-wide data systems and BI reporting.
• Build and maintain dashboards using Power BI/Tableau or similar BI tools.
• Produce recurring and ad hoc management reports for HQ (sales, KPIs, trends).
• Assess reporting requirements and deliver actionable insights to support growth.
• Monitor data quality and implement process improvements for reliability.
• Serve as the primary Microsoft 365 administrator (users, licensing, access).
• Administer and support Salesforce and other business apps.
• Assist onboarding and offboarding (provisioning, access).
• Support Salesforce data management, reporting, and workflows.
• Validate sales data and commission reports per compensation plans.
• Investigate and resolve reporting and commission discrepancies.
• Support sales performance analysis and compensation reporting.
• Partner with Sales, CS, Finance, HR, Operations, HQ to identify needs.
• Recommend automation opportunities and system enhancements.
• Provide analytical support for special projects and initiatives.

Skills

Korean language proficiency

Analytical thinking

Organizational skills

Troubleshooting

Problem-solving

Education

Bachelor’s degree in Information Systems/CS/Data Science/Statistics/Business Analytics or related field

Master’s degree in one of the listed fields

Tools

Power BI

Tableau

Microsoft Excel

Salesforce

Microsoft 365

Job description

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and business intelligence reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

Key Responsibilities

• Manage and maintain company-wide data systems, ensuring accuracy, integrity, consistency, and accessibility.
• Build, maintain, and enhance dashboards and data visualizations using Power BI, Tableau, or comparable business intelligence tools.
• Produce recurring and ad hoc management reports and reporting for HQ, including sales performance, operational KPIs, market trends, and business metrics.
• Assess reporting requirements and deliver actionable insights that support business growth and operational efficiency.
• Monitor data quality, investigate discrepancies, and implement process improvements to strengthen reporting reliability.
• Act as the primary Microsoft 365 administrator, covering user account management, licensing, access controls, and security settings.
• Administer and support Salesforce and other business applications.
• Support employee onboarding and offboarding activities, including account provisioning and system access.
• Support Salesforce data management, reporting, and workflow optimization.
• Validate sales data and prepare commission calculation reports according to approved compensation plans.
• Investigate and resolve reporting and commission-related discrepancies.
• Support sales performance analysis and compensation-related reporting requests.
• Partner with Sales, Customer Service, Finance, HR, Operations, and HQ teams to identify reporting, system, and business process needs.
• Recommend and implement process improvements, automation opportunities, and system enhancements.
• Provide analytical and technical support for special projects and business initiatives.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Science, Statistics, Business Analytics, or a related field with at least two (2) years of relevant experience; or a Master’s degree in one of the listed fields.
• Experience in data analytics, business intelligence, business systems administration, IT administration, or a related role.
• Advanced Microsoft Excel skills, including pivot tables, formulas such as Look Up and Index & Match, and data validation.
• Experience with Power BI or similar business intelligence tools.
• Experience administering Microsoft 365 environments, including user accounts, licensing, and access management.
• Experience with Salesforce or another CRM.
• Strong analytical, organizational, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Korean language proficiency in both verbal and written communication to support collaboration with HQ and global teams.

Technologies

• Microsoft 365
• Power BI
• Tableau
• Microsoft Excel
• Salesforce
• CRM
• Korean

Benefits

• 100% employer-paid medical, dental and vision insurance for employees and their families
• Short-term and long-term disability
• FSA
• HSA
• 401(k) plan with a company match
• Sick Days
• PTO (Paid Time Off)
• Company paid holidays
• Comprehensive paid technical training and product certification programs
• Exposure to advanced dental CBCT imaging technology
• Ongoing professional development and technical learning opportunities