Bilingual Dairy Clerk: Customer Experience & Quality

Kroger; Suffolk (MS); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger is seeking an team-focused associate to deliver exceptional customer service in a fast-paced store environment. You will assist customers, answer questions, and promote products while maintaining cleanliness and safety standards.

The role requires strong communication, basic math skills, and the ability to work under pressure while upholding Kroger's values of respect, integrity and safety.

Qualifications

• Retail experience in a grocery setting or similar environment.
• Bilingual abilities (spoken/written) are a plus.
• Strong communication and interpersonal skills.
• Ability to stay composed in challenging situations.
• Basic arithmetic including counting, addition and subtraction.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Promote trust and respect among associates and help maintain a positive team environment.
• Answer customer questions about products and recommend items as appropriate.
• Maintain knowledge of products and inform customers of specials and promotions.
• Ensure shelves are stocked, labeled and products are fresh and properly rotated.
• Follow food safety guidelines and keep a clean, safe store environment.

Skills

Retail experience

Second language

Effective communication

Stress management

Basic math

Job description

Kroger is seeking an team-focused associate to deliver exceptional customer service in a fast-paced store environment. You will assist customers, answer questions, and promote products while maintaining cleanliness and safety standards.

The role requires strong communication, basic math skills, and the ability to work under pressure while upholding Kroger's values of respect, integrity and safety.