Bilingual Customer Service Specialist — Meaningful Impact

GT Independence, LLC; Salem (OR); On-site; USD 25,485 - 26,863; Full time

Benefits offered by this job

Flexible paid time off

Competitive wages & benefits

Opportunities for professional growth

Job summary

GT Independence, LLC in Salem, OR is seeking a Bilingual Customer Service Support Specialist. In this role, you will deliver customer service over the phone to individuals self-directing their care and other stakeholders.

The ideal candidate will possess a High School Diploma or GED and be comfortable working in a collaborative office environment. GT Independence promotes a culture of trust and autonomy, offering flexible paid time off, competitive wages, and professional growth opportunities.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Make and receive phone calls to support stakeholders.
• Enter information into databases for record keeping.
• Prepare documents via DocuSign or email.
• Assist customers in returning documents.
• Accurately complete payroll checklists for agencies.

Education

High School Diploma or GED

Job description

GT Independence, LLC in Salem, OR is seeking a Bilingual Customer Service Support Specialist. In this role, you will deliver customer service over the phone to individuals self-directing their care and other stakeholders.

The ideal candidate will possess a High School Diploma or GED and be comfortable working in a collaborative office environment. GT Independence promotes a culture of trust and autonomy, offering flexible paid time off, competitive wages, and professional growth opportunities.