Bilingual Customer Support Specialist - Hybrid Contract

Calculated Hire; Tempe (AZ); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Hybrid work environment

Weekly pay

Training provided

Pilot initiatives support

Job summary

Eight Eleven Group in Tempe, AZ, seeks a Bilingual Customer Service Specialist for a hybrid role with initial onsite training. This 6-month W2 contract offers 40 hours/week, weekly pay, and a compensation of $25–$27 per hour.

Primary duties include lead qualification, customer outreach, and sales coordination while supporting inbound and outbound communications. The ideal candidate is organized, detail-oriented, and comfortable navigating CRM systems.

Qualifications

• Bilingual Spanish-speaking preferred.
• Experience in customer service, call center, sales support, or lead management is a plus.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to multitask in high-volume environments.
• Experience with CRM systems and pipeline management is a plus.

Responsibilities

• Handle inbound referrals and outbound outreach to confirm business needs.
• Route leads to sales consultants for handling.
• Maintain accurate pipeline records and notes in CRM.
• Support Spanish-speaking customers as needed.
• Assist with onboarding, documentation, and signatures.

Skills

Bilingual Spanish-speaking

CRM experience

Communication skills

Time management

Multitasking

Independent & team work

Tools

CRM systems

Pipeline management tools

Job description

Eight Eleven Group in Tempe, AZ, seeks a Bilingual Customer Service Specialist for a hybrid role with initial onsite training. This 6-month W2 contract offers 40 hours/week, weekly pay, and a compensation of $25–$27 per hour.

Primary duties include lead qualification, customer outreach, and sales coordination while supporting inbound and outbound communications. The ideal candidate is organized, detail-oriented, and comfortable navigating CRM systems.