Bilingual Customer Support & Accounts Receivable (Spanish)

Obvio Inc.; San Carlos, Northern (CA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Equity

Competitive compensation

Job summary

Obvio Inc. is seeking a Customer Support Representative in California to serve as the friendly, knowledgeable voice for questions about traffic tickets, violations, and payments.

The role includes handlingaccounts receivable tasks and collaborating with internal teams to resolve complex cases. You will need 2+ years in customer support, fluency in Spanish, and strong written and verbal communication skills.

Qualifications

• 2+ years in customer support
• Experience with transactions, accounts receivable, and payment tracking
• Fluent in Spanish
• Must be able to work 8am–5pm shift

Responsibilities

• Be the first point of contact for questions about tickets, violations, and payments
• Deliver clear, compassionate support and de-escalate situations
• Accurately track inbound payments (online, cashier’s checks, money orders)
• Collaborate with internal teams to resolve complex cases
• Maintain detailed records and uphold data accuracy

Skills

Customer support

Accounts receivable

Verbal communication

Written communication

Multitasking

Attention to detail

Learning new tools

Tools

Ticketing systems

Excel

Job description

Obvio Inc. is seeking a Customer Support Representative in California to serve as the friendly, knowledgeable voice for questions about traffic tickets, violations, and payments.

The role includes handlingaccounts receivable tasks and collaborating with internal teams to resolve complex cases. You will need 2+ years in customer support, fluency in Spanish, and strong written and verbal communication skills.