Bilingual Customer Solutions Coordinator

Imperial Cleaning Company; Village of Amityville (NY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation packages

Professional working environment

Opportunities for input and creativity

Supportive family culture

Job summary

An established industry player is seeking a dedicated Operations Coordinator to enhance client relations and operational efficiency. In this dynamic role, you will be the primary point of contact for clients, ensuring their needs are met from start to finish. You'll collaborate closely with field managers, manage project schedules, and resolve customer issues with a focus on service excellence. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service. Join a supportive team that values input and creativity, where your contributions will help shape the future of the company.

Qualifications

• Must be bilingual (English-Spanish) with strong communication skills.
• Detail-oriented and able to handle multiple projects simultaneously.

Responsibilities

• Act as primary contact for clients, providing operations support.
• Schedule project crews and manage customer interactions.
• Resolve service or billing complaints effectively.

Skills

Bilingual (English-Spanish)

Detail-oriented

Strong communication skills

Results-oriented

Multi-tasking

Customer-focused problem-solving

Basic computer applications knowledge

Education

2-year degree

4-year degree

Job description

An established industry player is seeking a dedicated Operations Coordinator to enhance client relations and operational efficiency. In this dynamic role, you will be the primary point of contact for clients, ensuring their needs are met from start to finish. You'll collaborate closely with field managers, manage project schedules, and resolve customer issues with a focus on service excellence. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service. Join a supportive team that values input and creativity, where your contributions will help shape the future of the company.