Bilingual Customer Service Specialist (Spanish) – Retail & Paint Support

The Sherwin-Williams Company; Memphis (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is hiring Customer Service Specialists in Memphis to assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions.

You will resolve customer concerns promptly, strive for maximum satisfaction, stay current with product features, and support store sales goals while maintaining high quality and visual standards.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Assist customers to determine needs and recommend products.
• Resolve customer concerns and maintain high satisfaction while supporting sales goals.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Reading & writing

Lifting up to 50-70 lbs

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is hiring Customer Service Specialists in Memphis to assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions.

You will resolve customer concerns promptly, strive for maximum satisfaction, stay current with product features, and support store sales goals while maintaining high quality and visual standards.