Bilingual Customer Service Specialist (Spanish) - Part Time

Sherwin-Williams Co.; San Diego (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Sherwin-Williams Co. La Jolla store is seeking a part-time Store Customer Service Specialist to help customers, determine needs, and recommend paint solutions while maintaining store standards.

Bilingual Spanish required; you must be 18+, eligible to work in the U.S., fluent in English and Spanish, and able to lift up to 70 lbs. Flexible hours, including evenings and weekends, are expected.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs. with or without reasonable accommodation.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English language proficiency

Spanish language proficiency

Education

High School Diploma or GED

Job description

Sherwin-Williams Co. La Jolla store is seeking a part-time Store Customer Service Specialist to help customers, determine needs, and recommend paint solutions while maintaining store standards.

Bilingual Spanish required; you must be 18+, eligible to work in the U.S., fluent in English and Spanish, and able to lift up to 70 lbs. Flexible hours, including evenings and weekends, are expected.